Account Manager – Build relationships that transform businesses
Are you someone who loves connecting with people and understanding what makes businesses tick? Who can turn complex brand concepts into compelling conversations? Perfect! We should talk.

Who We Are The Puzzlers is a strategic brand agency which transforms Mid-Sized Companies into standout brands through thoughtful design processes and meticulously crafted brand experiences. We partner with owner-led businesses who care about their impact as much as their growth. Founded in 2020 in Berlin, Germany we've expanded to Bali in 2021 and have grown to a team of 21 talented people who care about quality work.

Your Role
As our Account Manager, you'll:

1. Build Client Relationships: Become a trusted partner to our clients, understanding their business goals and ensuring our work delivers real value.
2. Perform Outreach Campaigns: Fill our lead pipeline by reaching out to potential clients who match our profile, introduce them to our services and convert them to clients.
3. Manage Projects: Coordinate between clients and our internal teams to ensure projects run smoothly and meet expectations.
4. Translate Client Needs: Turn business challenges into clear briefs that our creative and technical teams can execute on.
5. Present Solutions: Confidently explain our strategic thinking and creative concepts to clients.
6. Maintain Long-term Partnerships: Nurture ongoing relationships with clients beyond initial projects, identifying new opportunities to support their growth.

Pertanyaan dari perusahaan

Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an account manager?
• How would you rate your English language skills?
• Which of the following languages are you fluent in?
• How many years of project management experience do you have?
• Do you have experience in a role which requires relationship management experience?
• Do you have experience in a sales role?

Your Profile
We're looking for a relationship-builder with excellent communication skills and business understanding. In particular, you should have:

Relationship Management:

1. Experience building and maintaining professional relationships with business owners or decision-makers
2. Ability to understand client needs and translate them into actionable project briefs
3. Strong listening skills and empathy for client challenges
4. Track record of successful client collaboration and satisfaction

Communication Skills:

1. Excellent written and verbal English communication
2. Confidence in presenting to clients and leading meetings
3. Ability to explain complex concepts in accessible, relevant terms
4. Professional demeanor that inspires trust

Business Development:

1. Experience in identifying and approaching potential clients
2. Understanding of how to qualify leads and focus on the right opportunities
3. Ability to articulate our unique value proposition to different audiences
4. Comfort with networking and relationship-building activities

Project Coordination:

1. Experience managing client expectations and project timelines
2. Ability to collaborate effectively with creative and technical teams
3. Organized approach to tracking project details and deliverables
4. Problem-solving skills when challenges arise

The ideal match? If you're passionate about helping businesses express their true value and want to grow with an international agency that values quality relationships over quick sales, we'd love to hear from you.

Why Join Us

1. Meaningful Work: Help established businesses clarify their unique value and communicate it effectively.
2. Long-term Relationships: Work with clients over extended periods (our average project spans 14 months), allowing for deeper impact.
3. International Exposure: Connect with European business owners and our diverse team across Berlin and Bali.
4. Growth Opportunity: Develop your business development and client management skills in a supportive environment.
5. Quality Focus: Work with clients who value excellence over quick fixes.
6. Amazing Team: Join people who care about quality and creativity as much as you do.